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Vodafone Direct Debit Service Agreement

Kogan nbn™ is provided by Vodafone Hutchison Australia Pty Ltd only by direct debit credit card. Your automatic debit contract found here explains your rights and obligations when setting up a direct debit contract and also explains Vodafone`s obligations to you. Please keep this agreement for future references, as it is part of the terms of your withdrawal request. If you exceed any of the previous month`s language, SMS and data packages, they will be billed in accordance with this section with the A-Bundle fare described in your contract. This may include voice calls, SMS, GPRS (i.e. data) and additional services that are not included in your plan, such as WebSMS and MMS. Online Payment: Our website and Epic App displays an unsuccessful payment notification if your payment does not pass. If this is the case, please check to see if you are entering your credit card details correctly. You can also change all expired credit card data in the My Profile section, and then continue paying. Internet Banking: Please ensure that you enter your account number and the bill number you pay for when using Internet Banking. You`ll find both on the first page of your monthly bill. If the amount is not deducted from your balance within 3 business days, you can contact our customer service with the full information about your transaction so that we can help you continue your processing. Payment in a store: You are invited to present your ID card when visiting a store to make a payment for your bill and you will receive a receipt for the amount paid.

If your line has been blocked due to late invoices, click here to make your payment and advise us so that we can reactivate your services. To make sure you are using the correct debit form, you need to check which Vodafone bank account name will be displayed on your bill – it will be Vodafone A, B or C. Some changes to the fare request service contract apply to Kogan nbn™ services, including: Your due date is shown on the first page of your bill. Payment should be affected by this date to avoid the suspension of management and late fees, as specified in the terms of your contract. If you set up a debit for your account, you won`t have to make a manual payment. The amount will be automatically deducted from your bank account on the last working day of each month. All additional charges for the previous month are listed here. Your bank will notify Epic if your debit payment has not been successful. We send you an SMS to inform you after you should: Please note: Downloadable forms are PDFs. You can use your computer to finalize them and then email them to us. If you wish, you can print out the PDF file, fill it out and then return it.

You can find our address details in the PDF. The amount to be paid is the entire amount of outstanding, as this includes the amount of your current bill as well as all previous unpaid bills. Calls and SMS to international numbers while in Malta, which are not covered by your packages, will be charged in this section according to the prices indicated in your contract.

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